AMARA
Frequently Asked Questions
Find answers to common questions about orders, delivery, returns and product care.
How long does it take to prepare an order?
In-stock items are usually prepared within 1-3 business days. For made-to-order items, the time is stated on the product page.
How can I track my shipment?
Once your order ships, the tracking number is shared via email and in the My Account area.
How do I create a return request?
Members can open a return from My Account > Returns; guest users can request one via the contact form.
Can I place a custom design order?
Yes. Write to us via the contact form and our atelier will get in touch with you.